According to NHS England, Sepsis is an extremely serious condition that occurs when the immune system overreacts to an infection and starts to damage the body's own tissues and organs. If left untreated, Sepsis can become life-threatening. In an attempt to stop the spread of Sepsis throughout Elliot's body, doctors made the decision to amputate both of his legs below the knee and some of the fingers on his hands. He says, "It was a very emotionally devastating moment. Looking down and having no legs, that itself was a big shock!" But Elliot was determined to get walking again.

Elliot's dad was concerned that his GP practice had failed to properly diagnose the Sepsis and in turn, failed to make appropriate recommendations. By the time they did take Elliot to the hospital, it was too late to save his legs. This is when Richard Kayser at Irwin Mitchell Solicitors came on board to help Elliot receive the best treatment in order to achieve his mobility goals. Richard commented, "The most important thing for Elliot and his family, I think, from the outset is answers. The second most important thing is that if there were failings in care, Elliot does get the appropriate compensation." As part of his investigation proceedings, Richard reached out to Abdo Haidar at the London Prosthetic Centre (LPC) to create a report outlining Elliot's need for prosthetic treatment for the rest of his life and what that would likely cost. This is where his journey with LPC began.