Patient Coordinator / Administrator

We currently have a vacancy for a motivated team player to join our company as a Patient Co-Ordinator/Administrator working within our private prosthetic centre: The London Prosthetic Centre based in Kingston. 

The successful candidate will provide a high standard of administrative and reception service to the patients and to the clinic.  

Duties/ Responsibilities: 
In this role you will work as part of the multi-disciplinary team (both within the wider Prosthetic and Silicone Service) and respect the contribution of all members with the team and the importance of working together to ensure a high standard of patient care.

In addition, you will:
  • Process purchase orders as required
  • Diarise dates and send reminders of components that require servicing to manufacturers
  • Arrange couriers and shipping to patients and manufacturers
  • Maintain good knowledge of available components and understand their function.
  • Process patient correspondence, letters, reports and other documentation
  • Be the main contact person for all office equipment, maintenance, repairs, servicing and installation of the office and clinic
  • Prepare patient documentation for processing, including inputting or scanning
  • Unpack and book in as necessary all deliveries to the department
The list above is not exhaustive. 

You will need written and oral communication skills appropriate to dealing with operational and commercial issues with customers and patients. Excellent customer service skills and familiarity with PC based office IT is essential, it is also important to understand the need to maintain and respect patient confidentiality.

If you feel you have the attributes to be considered for the above position, to apply, please complete an application form and submit your CV below. Alternatively download an application form from the website and email to hr@steepergroup.com.

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