Terms and Conditions

Access to and use of this website (www.thelondonprosthetics.com) is subject to the following Terms and Conditions, including the choice of law and jurisdiction set out in paragraph 11, and all applicable law which, by accessing and browsing the website, you accept without limitation or qualification to the exclusion of any other agreements between you and Steeper with respect to use of this website. 

Section headings in these terms are provided for reference purposes only and in no way define, limit, construe or describe the scope or extent of any section.
1. Responsibility for content
Whilst Steeper uses reasonable efforts to include accurate and up-to-date information on this website, this website is published 'as is' and 'as available' without any warranties or representations as to the information, content or materials contained in it. Steeper assumes no liability or responsibility for any errors or omissions in the content of the website, which are subject to correction from time to time without notice. You expressly agree that your use of this website is at your own risk and imposes no obligation or other liability on Steeper.
2. Third party rights
Steeper neither warrants nor represents that use of materials nor any content displayed on the website will not infringe rights of third parties. 
3. Exclusions and limitations of liability
No liability which may not be excluded or limited by applicable law shall be excluded or limited by these Terms and Conditions. Use of, browsing in and reliance on any information contained in the website are at your own risk. Neither Steeper, any of its subsidiaries or associated companies, nor any other party involved in creating, producing, or delivering the website shall be liable for any direct, incidental, consequential, indirect or punitive damages (including without limitation loss of profit, loss of revenue, loss of goodwill, loss of management time, third party liability, business interruption, loss of use of any tangible or intangible asset including data recorded on any computer or other machine, or loss of any anticipated benefit arising out of your access to, or use of, the website, save in the case of fraudulent misrepresentation, or death or personal injury caused by the negligence of Steeper or its staff.

Without limiting the foregoing, everything on the website is provided without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for particular purpose. Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to all users of the website or you may have additional rights. 

Steeper uses reasonable endeavours to protect the website from viruses but assumes no responsibility, and shall not be liable for, any damage to, or viruses that may infect, your computer equipment or other property, including data, on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video or audio from the website. Steeper does not warrant that this website, its servers or any email sent on its behalf are free from viruses or other harmful components. You are recommended to take all appropriate safeguards before downloading information from this website.

Although reasonable endeavours are used to maintain this website, Steeper shall not be liable for any losses caused by failure or stoppage of the website for any reason, including without limitation virus contamination, deliberate damage by hackers, failure of hardware software or systems, power failure, failure of telecommunications lines or any criminal activity of a third party.
4. Rights in content and trade marks
Steeper is the proprietor of all logos and trademarks associated with this website, unless otherwise indicated. Users should assume that copyright in all content of the site is owned by Steeper unless otherwise stated, and may not be used without the prior written permission of Steeper or other relevant proprietor. 
5. Copying
You may download material displayed on the website for use in the ordinary and proper course of your business and any such use must be incidental  of your normal business or for private or personal purposes provided you maintain the integrity of the material, do not use it in a derogatory or misleading contet and retain all copyright and other proprietary notices. You may not, however, without Steeper's written permission: 
  • distribute, modify, transmit, re-use, re-post, or use the content (whether text, images, audio or video) of the website for public or other commercial purposes; or 
  • transfer any material to more than ten hard copies of such materials
  • suppy any material in any form to a third party for commercial purposes, whether for a fee or otherwise, or without informing such third party of the conditions which apply to such material and such party's use of such material 
You agree that you will not:
  • use any automatic device, or manual process to monitor or copy this website or any web pages or the content contained herein without Steeper's prior written permission;
  • use any device, software or routine to interfere or attempt to interfere with the proper functioning of this website;
  • any action that imposes an unreasonable or disproportionately large load on our systems;
  • copy, reproduce, alter, modiy, create derivative works, or publicly display any content from this website without prior expressed written permission of Steeper and/or the appropriate third party
6. Data protection
Any personal data (such as user's name, address, telephone number or email address) transmitted to the website by electronic mail or otherwise, will by used by Steeper in accordance with the Privacy Policy of the website. Any other communication or material transmitted to the website, such as questions, comments or suggestions, will be treated as non-confidential and non-proprietary.
7. Use of images
Images of people or places displayed on the website are either the property of, or used with permission by Steeper. You may not use or permit anyone else to use these iamges unless specifically permitted by these Terms and Conditions or unless specific permission is provided elsewhere on the website. 
8. Licence to use content
The trademarks and logos displayed on the website (collectively the 'trademarks') are registered and unregistered trademarks of Steeper and others. Nothing contained on the website should be construed as by granting, by implication, estoppel, or otherwise, any licence or right to use any trademarks displayed on the website without the written permission of Steeper or any third party owner of such trademarks. Use of the trademarks, or of any other content on the website, except as provided in these Terms and Conditions, is strictly prohibited. 
9. Links to other sites
Certain hypertext links in this website may lead to websites that are not under the control of Steeper. Such links are for the convenience of users only and Steeper does not endorse any content of any websites linked to this website and gives no representation or warranty (express or implied) as to the information on such sites. Steeper is not responsible for the nature or the content or the privacy policies of any off-site pages or any other websites linked to this website.

Linking to this website, off-site pages or other websites and in particular downloading computer programs from certain websites, may infringe copyright or introduce computer viruses into the user's own system and is at the user's own risk. Your attention is drawn to the prohibition on creating links to this website other than to or via the home page, in paragraph 5 above.
10. Breach of terms and conditions
You agree to release, indemnify and hold Steeper and its contractors, affiliates, officers, directors, agents, shareholders and employees harmless from any claim, liability, damage, cost, expense or demand, including reasonable lawyers' fees and expenses, made by any third party relating to or arising out of your breach of these Terms and Conditions or to any documents they specifically incorporate, or your violation of any law or the rights of a third party.

11. Updates to terms and conditions
Steeper may at any time revise these Terms and Conditions by updating this posting. Users are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which they are bound. The Terms and Conditions are governed by the laws of England and Wales. By using this website, you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales in the event of any dispute.

12. Severability
If any provision of this Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable, that invalidity or unenforceability will not affect the other provisions of these Terms and Conditions which will remain in full force and effect.

13. Transactions entered into via the website
Any contract for the purchase by you of goods or services from Steeper entered into over this or any other website operated by Steeper shall be governed by the Steeper Standard Terms and Conditions of Supply.

14. Customer service contact 
In the event of any problems relating to your order, please contact enquiries@thelondonprosthetics.com

15. Guarantee and returns policy
In the unlikely event that you are not completely satisfied with your purchase, you should return the goods (unused) within 10 days of receipt in their original packaging undamaged in any way, and we will refund the full purchase price. 

Should the goods be incorrect, faulty or damaged, we will meet the cost of return and replace or exchange any such goods. We will refund you for the price paid including the delivery charge. 

In all other circumstances we will either exchange the goods or refund the amount paid less the postage and packaging.

16. Deliveries 
Standard delivery is via next day courier for mainland UK. Prices for international delivery are avaialble upon request.

17. Transaction currencies
All transactions are charged in pound sterling. Non-sterling credit and debit card payments will be charged at the current card issuer's conversion rate.

18. Taxes on payments 
All prices include VAT at the rate of 20%.

19. Export restrictions
There are no export restrictions on any items sold via the Steeper website.

20. When payment is taken
Although credit card information is taken at the time of order, cards are not charged until the product has been shipped to the customer.